When you upload new or changed pages, the changes should be
instantaneous. If they aren't, please follow the steps below to
determine the reasons.
- Be sure you are uploading you web page files into the /public_html
OR /www folder. Either will work. MS Frontpage users will not
need to worry about this. When publishing or editing with FrontPage, it
will automatically place the folders in the correct folder.
- Try pressing Reload. If that doesn't work, try Shift+Reload to bring
up the new page.
- In your web browser, type www.your-domain.com/cpanel/ or
www.your-domain.com/admin/. You should see a password box come up. If
you don't, then your domain is still pointed at your old provider and you
should contact
us.
- Your Internet Service Provider (especially for AOL users) may
be holding the old page on their servers. They do this to save bandwidth
space. To see if this is the case, you should check this "third party"
web site. After clicking
HERE, just type
in your domain name in the box as shown below. If the site shows up with
the changes made, then you can be sure the problem is that your ISP is
holding the old page on their server. You should contact them to remove
this 'network page caching.'

- If you still haven't solved the problem: In your Control
Panel (yourdomain.com/cpanel), go into your "File Manager", and
click on the WWW folder. The WWW folder is where all of your web
page files should be.
- Find the file that you believe you have changed but is not coming up
with the new information and click on it.
- View the file, and see if it is in fact the new file. If it's still
has the old page information, then your software didn't upload the file or
didn't upload to the correct directory. You should consult your software
help material for upload help.
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